Terms and conditions

These terms apply when you shop at The Glam Mart. By placing an order, you agree to them.

All prices are in Pakistani rupees (PKR). Delivery is charged as set out on our Delivery and returns page.

We confirm every order with you on WhatsApp before we dispatch it.

All products are subject to availability. If an item becomes unavailable after you order, we'll contact you to replace it, remove it or cancel the order.

You can pay cash on delivery, by JazzCash or Easypaisa, or by UBL bank transfer.

If you pay in advance, send the payment after placing your order with your order number as the reference, then send us a screenshot of it on WhatsApp. Your order page has a button for that. We check every payment before we confirm the order.

Orders over Rs 8,000 are paid in advance unless you've had an order delivered by us before. We also ask for payment in advance if a cash on delivery parcel was refused at the door before.

To cancel an order, message us on WhatsApp before it is dispatched.

We may cancel an order if an item is unavailable or we can't verify a payment. If you've paid in advance for anything cancelled, we'll refund you.

We deliver within Pakistan only. Delivered in 5–7 working days.

For hygiene reasons we can't accept change-of-mind returns on cosmetics.

If anything arrives wrong or damaged, we'll replace it free. Just message us on WhatsApp (0325 2235000) within 48 hours of delivery with an unboxing video.

The Glam Mart is an independent retailer and is not affiliated with the brands we sell.

We may update these terms from time to time. The terms on this page when you place an order apply to that order.